Privacy Policy

Effective Date: May 16, 2025
Funafuna by Chipale

At Funafuna, your privacy is important to us. This policy explains what personal data we collect, how we use it, and your rights.

1. Information We Collect

• Personal details: Name, phone number, and email (when provided via chat, forms, or bookings).
• Usage data: How you interact with the platform (pages visited, services viewed, etc.).
• Device data: Browser type, operating system, and general location data.

2. How We Use Your Information

• Connect you with nearby service providers.
• Improve search results and user experience.
• Respond to support requests or inquiries.
• Send booking confirmations or updates.

3. Data Sharing

We do not sell your data. We may share limited data with:

• Service providers (e.g., local businesses you contact).
• Vetted third-party tools (for analytics or error monitoring).
• Authorities if required by law.

4. Data Security

We use industry-standard security practices to protect your data, including encryption, access controls, and secure servers.

5. Your Rights

You can request to:

• Access the personal data we hold about you.
• Correct or delete your data.
• Opt out of marketing or promotional messages.

📧 Privacy Policy Question

---

Terms of Use

By using Funafuna, you agree to the following terms. These help keep our platform safe and fair for everyone.

1. Acceptable Use

• You agree not to impersonate someone else or misrepresent your identity.
• You will not upload false, misleading, or inappropriate content.
• No spamming or abuse of the platform is allowed.

2. User Content

You are responsible for any information you submit or share on Funafuna. We reserve the right to remove content that violates our policies.

3. Service Availability

Funafuna may be updated or changed at any time. We are not liable for downtime, bugs, or service interruptions.

4. Limitation of Liability

Funafuna is a discovery platform. We are not responsible for the quality of services delivered by third-party providers listed or recommended on our platform.

5. Modifications

We may update these Terms and our Privacy Policy occasionally. Continued use of the platform means you accept the changes.

Contact Us

If you have questions or concerns about our policies, please contact:
📧 Terms of Use Question

---

Data Deletion Instructions

If you would like us to delete any personal data collected through your interaction with the Funafuna Messenger experience or any other Funafuna platform, please send us a request.

Include your name or phone number used during the conversation so we can locate your record.

Email: info@chipale.com
WhatsApp: +260 96 4225283