Business OwnersBeginner

Update Your Listing Details

Estimated time: 7 minAudience: Business Owners

Learn how to keep your Funafuna business page accurate by updating your business information, hours, photos, services, rooms, products, menus, amenities, promotions, and accepted payment methods.

You need a claimed business page before you can use the vendor dashboard. If you have not claimed yet, start with Claim Your Business. If your business is not on Funafuna yet, Request a Free Listing first.

Keep your listing fresh — accurate contact details, photos, and hours help customers find you and message you on WhatsApp with confidence.

Steps

  1. Open your Vendor Dashboard

    After you claim your business, manage your listing from the Vendor Portal. Sign in and open your vendor dashboard from your profile or account menu.

    The left-side navigation includes the tools you need to keep your page up to date:

    • Overview — quick snapshot of your listing
    • Business — name, description, phone, WhatsApp, and address
    • Rooms, Products, Services, or Menu — depending on your business type
    • Deals — special offers when available
    • Events — upcoming happenings
    • Hours — when customers can find you open
    • Photos — images customers see on your public profile
    • Promote — request visibility boosts when offered
    • Analytics — profile activity where available
    • Payments — accepted payment methods and customer payment instructions

    You may also see vendor tools such as Vendor Dashboard, Manage Listings, Edit Business, Hours, and Photos from your profile.

    Funafuna vendor tools menu with dashboard, listings, hours, and photos
    Vendor tools — dashboard, listings, hours, photos, and more
  2. Update Business Information

    Open Business (or Edit Business) to update the details customers see on your public page:

    • Business name — how customers recognise you in search
    • Description — tell customers what makes your business unique
    • Phone — the number customers can call with one tap
    • WhatsApp — where many Funafuna customers prefer to message you
    • Address / Area — your suburb, street, or general location

    Tap View public profile at any time to preview how your listing looks to customers.

    When you are finished editing, scroll down and click Save changes.

    Vendor dashboard Business Information form with contact and address fields
    Business Information — name, description, phone, WhatsApp, and address
    Save changes button on the Business Information form
    Save changes after updating your business information
  3. Add or update Photos

    Open Photos to manage the images on your public listing.

    • The first photo becomes your cover image — choose your best storefront, team, or signature work
    • Customers see these photos when they browse your business page
    • Add up to 10 photos where supported

    Tap + Add photos to upload from your phone or computer. Drag to reorder, or use the arrows to move your cover image to the first spot.

    Vendor dashboard Photos page with add photos and cover image guidance
    Photos — up to 10 images, first photo is the cover
  4. Set Business Hours

    Open Hours to show customers when you are open.

    • Turn each day Open or Closed
    • Set opening and closing times for each day you are open
    • Use Copy Mon → Tue–Fri when your weekday hours are the same — it saves time
    • Click Save hours when you are done

    Accurate hours help customers visit at the right time and reduce missed WhatsApp messages outside your working day.

    Vendor dashboard Hours page with daily open and close times
    Operating hours — open/closed toggles and daily time pickers
  5. Add Rooms for Lodges and Hotels

    If you run a lodge, hotel, guest house, motel, or backpackers, open Rooms to list room types, nightly rates, and booking options.

    • Enable Allow customers to request stays through Funafuna when you want booking enquiries
    • Tap Add your first item or + Add item to create a room type with name and rate
    • Use Bulk add rooms when you have several room types to enter at once

    Under Amenities, choose what guests can expect — for example Wi-Fi, parking, breakfast included, swimming pool, restaurant on site, airport shuttle, family friendly, pet friendly, bar / lounge, laundry, and security.

    Under Safari & Experiences, add options such as game drive, walking safari, night drive, boat safari, bird watching, guided tours, national park access, campfire, bush dinner, cultural tours, fishing, and canoeing.

    Vendor dashboard Rooms page for lodges and hotels
    Rooms — stay booking requests, room types, and nightly rates
    Stay amenities and safari experience options on a lodging profile
    Amenities and safari/experience options for stay businesses
  6. Add Products for Grocery and Retail Businesses

    Grocery shops and retail businesses can open Products to list items customers may browse before visiting.

    Add products one at a time with + Add item, or use Bulk add products for faster setup. Paste one line per product — prices are optional. Examples:

    • Mealie Meal 25kg - K320
    • Cooking Oil 2L - K89
    • Bread
    • Eggs

    Customers can see product names and prices on your listing. You can hide, edit, or remove items anytime from the products list.

    Vendor dashboard Products page for grocery and retail listings
    Products — list items customers can browse on your profile
    Bulk add products modal with example grocery items and prices
    Bulk add products — paste one line per item, prices optional
  7. Add Menu Items for Restaurants and Food Vendors

    Restaurants and food vendors can open Menu to add dishes, combos, and prices customers browse on your profile.

    Use Bulk add menu items to paste several lines at once. Examples:

    • Nshima and Chicken - K45
    • Rice and Beans - K30
    • Buffet - K80 - Chef's Signature
    • Kapenta - K25 - Sides & Extras

    Add a menu section or tag at the end of a line when helpful — for example Chef's Signature or Sides & Extras. Tap Review import to confirm before saving.

    Bulk add menu items modal with example dishes and prices
    Bulk add menu items — dishes, prices, and optional section tags
  8. Add Services for Salons, Barbers, and Service Businesses

    Salons, barbers, mechanics, tailors, clinics, and other service businesses can open Services to list what you offer and your pricing.

    • Tap + Add service to create individual services customers can browse
    • Turn on Accept appointment requests so customers can request a time without picking a specific service
    • Customers can message you on WhatsApp or request a booking from your listing

    Examples you might add:

    • Men's haircut
    • Braids
    • Hair coloring
    • Beard trim
    • Manicure
    • Makeup
    • Tailoring alteration
    • Car wash
    Vendor dashboard Services page with appointment requests toggle
    Services — list offerings and accept appointment requests
  9. Use Deals and Promote

    When available, use Deals to highlight specials customers should know about — for example a weekend discount, combo meal, or seasonal offer. Turn Show deals on Funafuna on, then create a deal with a title, discount line, optional description, code, and redemption method (such as WhatsApp). Tap Publish deal when you are ready.

    Open Promote to request a banner placement when Funafuna offers visibility options for your area or category. Add a title and subtitle, choose where the banner should run (such as the app home screen or search home screen), and submit your request.

    Keep deals and promotions current. Expired offers confuse customers and reduce trust in your listing.

    Vendor dashboard Deals page for publishing customer discounts
    Deals — discounts customers can save to their wallet
    Vendor dashboard Promote page for banner placement requests
    Promote — request a banner placement to boost visibility
  10. Set Accepted Payment Methods

    Open Payments to tell customers which payment methods you accept when they contact you. This is for payment preferences and instructions — customers pay you directly, not through Funafuna.

    Select the methods you accept:

    • Cash
    • Mobile Money
    • Airtel Money
    • MTN Money
    • Zamtel Money
    • Bank Transfer
    • Card / POS
    • WhatsApp confirmation

    Use the Optional note for customers field to add short payment instructions — for example: Mobile money accepted before delivery. Cash accepted on pickup.

    When you are finished, click Save payment preferences.

    Vendor dashboard Payments page with accepted payment method checkboxes
    Accepted payment methods — preferences and optional customer instructions
  11. Review your public profile

    Before you finish, open your Public profile or tap View public profile from the dashboard header. Check that your listing looks correct on mobile — that is how most Funafuna customers browse.

    Confirm your cover photo, hours, phone, WhatsApp button, payment preferences, and the products, menu items, services, or rooms you added. If something looks wrong, return to the matching dashboard section, save your changes, and refresh your public page.

    Vendor dashboard Photos page showing the Public profile link in the header
    Public profile button — preview your listing as customers see it

Tips by business type

Focus on the sections that matter most for your category.

Lodge / Hotel / Guest House

Update rooms, amenities, stay requests, payment methods, photos, and hours so guests can browse rates and request stays.

Grocery / Retail

Update products, prices, payment methods, photos, WhatsApp, and hours so shoppers can see what you sell before they visit.

Salon / Barber

Update services, appointment requests, payment methods, photos, WhatsApp, and hours so customers can book or message you easily.

Restaurant / Food Vendor

Update menu items, prices, payment methods, photos, WhatsApp, and hours so hungry customers know what you serve today.

FAQs

What should I update first?

Start with Business — phone, WhatsApp, description, and address — then add a strong cover photo and accurate Hours. After that, add the section that fits your business type: rooms, products, menu items, or services.

How many photos should I add?

Add at least one clear cover photo. Where supported, you can add up to 10 photos showing your storefront, team, products, rooms, or work.

Can I add prices?

Yes. Products, menu items, services, and room rates can include prices. Prices are optional for products and menu items if you prefer customers to ask on WhatsApp.

What if my category is wrong?

Contact Funafuna support on WhatsApp if your business category does not match what you do. Some category fields may not be editable directly from the dashboard.

Can hotels add rooms?

Yes. Lodges, hotels, guest houses, motels, and backpackers can add room types, nightly rates, amenities, and stay booking requests from the Rooms section.

Can grocery shops add products?

Yes. Grocery and retail businesses can list products individually or use Bulk add products to paste several items at once.

Can salons and barbers accept appointments?

Yes. Enable Accept appointment requests in Services so customers can request a time. You can also list individual services with pricing.

Do changes appear immediately?

Most updates appear on your public profile shortly after you save. Search results may take a little longer to reflect major changes.

What if I make a mistake?

Return to the same dashboard section, fix the detail, and save again. You can edit or remove products, menu items, services, and photos at any time.

Can I show customers which payment methods I accept?

Yes. Open Payments in the vendor dashboard and select the methods you accept, such as cash, mobile money, bank transfer, or card / POS.

Can I add payment instructions for customers?

Yes. Use the optional note field on the Payments page to add short instructions — for example when you expect mobile money or whether cash is accepted on pickup.

Related tutorials

Continue learning with these guides.

View all