Add Taxi Services to Your Business

Steps

1. 1

   Open your Vendor Dashboard

   Taxi services are managed from the Vendor Portal after you claim your business.

   Sign in to Funafuna, open your profile, and go to Vendor Dashboard. Update your listing so customers searching for taxis in your area can call or WhatsApp you directly.

   New operators can start with Request a Free Listing.

2. 2

   Go to Operations or Services

   Open Business in the left navigation to manage how customers understand your taxi service:

   • Select taxi / ride service presets that match what you offer
   • Update your business name, phone, and WhatsApp — these power the contact buttons on your public page
   • Use your description for routes, areas, and booking instructions

   Some taxi listings also use Operations or Services depending on your vendor template. If you see Hours, keep it aligned with when you accept bookings.

   Accurate category and tags help customers find you under transport and taxi search on Funafuna.

3. 3

   Add taxi service details

   In your Business description and service selections, tell customers:

   • Service areas — city zones, townships, or regions you cover
   • Airport pickup — whether you serve Kenneth Kaunda or other airports, and how far in advance to book
   • City rides — short trips within town, estates, and CBD runs
   • Long-distance trips — intercity routes (e.g. Lusaka to Livingstone) if you offer them
   • WhatsApp booking — what to send: pickup point, destination, time, passengers, luggage
   • Call instructions — when to call vs WhatsApp, and your main booking line

   Be specific so customers know you are the right driver or company for their trip.

4. 4

   Add availability and hours

   Open Hours in your vendor dashboard and set when you normally accept ride requests — mornings, evenings, 24/7, or by appointment.

   In your description, note:

   • Response time — how quickly you reply on WhatsApp
   • Night or early-morning service — if available
   • Public holidays — whether you operate or need advance booking

   Customers often compare taxi listings by availability as well as area coverage.

5. 5

   Save and review your public profile

   Save your Business and Hours changes.

   Open View public profile and check:

   • WhatsApp and call buttons work with your number
   • Service areas and trip types are clear
   • Your description explains how to book

   Share your Funafuna link so customers save your number for the next ride. See Turn Views into WhatsApp Leads for quick-reply ideas.

Tips by business type

Focus on the sections that matter most for your category.